Dear Partners,

Necessitated by the unprecedented situation created by Covid-19, several industry events and tradeshows across the world have been postponed or stand cancelled. While we were looking forward to meet you, we at Piramal Pharma Solutions have had to take several precautionary measures to protect both our employees and customers, worldwide.

As we move forward in these extraordinary times, we want to assure you that that we are operational by taking the right safety measures and abundant precautions to ensure that we continue to support you and your patients.

While all of us are working remotely for now, you can schedule a discussion with us and we would be glad to help ensure you meet your pharmaceutical development and supply needs and thereby, your clinical and commercial timelines.

Please feel free to reach out to us at:

Our best wishes to colleagues, friends and family.

Best Regards,
Piramal Pharma Solutions

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Most of you are probably aware of the well-documented case of The Piper Alpha oil platform disaster of 1988, where absence of adequate maintenance and risk assessment led to the loss of 167 lives. Another major industrial accident, the catastrophic explosion at the Deepwater Horizon oil rig in the Gulf of Mexico in 2010, brought critical issues to light with respect to the Environment(al), Health & Safety (EHS). This led to the conclusion that ‘training of some new personnel on basic safety standards was ineffective’Safety is perhaps uniquely critical for pharmaceutical organizations. Therefore, what can we derive from various industry incidents? 


Safety as a Mindset

A company’s culture is shaped by the mindset of its employees. Therefore, it goes without saying that businesses that wish to achieve a culture of safety should encourage its employees to cultivate a positive outlook towards safety. Adhering to this at all levels of the organization, from the leaders to the frontline workers, is critical for its successful implementation. It is fundamental in preventing accidents at the workplace.

In my opinion, there is a direct correlation between a commitment to safety and the performance of EHS. Instances such as the explosion at Deepwater Horizon can be avoided if people and organizations keep a positive outlook towards safety. While addressing safety, it’s easy to focus on the tangible aspects, such as an agreement, a plan or an analysis. Yet these documents and procedures are not worth much if employees don’t cultivate a habit of thinking, seeing and behaving in a way that keeps safety at the forefront.

In my experiences at various manufacturing sites, I have observed that EHS procedures & requirements act as a conduit for positive results. A culture of workplace safety that is embraced by employees is the key to achieve a ‘zero accident’ mindset. This is applicable to our customers, onsite staff, and most importantly the frontline workers delivering the services.


These mindsets are particularly pervasive in organizations that struggle to improve their safety outcomes. By identifying these mindsets and harnessing approaches to overcome them, companies can achieve rapid, sustainable change.


General limitations in achieving this mindset are:

Safety and Business Sustainability Go Hand-in-Hand

Safety and sustainability are not separate entities in the pharmaceutical sector. It is important to link safety behaviors to business objectives and impacts. The key is to provide a rational motivation for employee actions (winning minds) combined with informal messages enabling their emotional commitment (winning hearts).

For CDMOs that function as outsourcing partners for their customers, it is important to clearly understand & align with the customer in order to gauge their overall site-specific safety vision and collective/communal approach towards onsite safety. Based on this, the team can then cascade the applicable safety behaviors and hazard focus points that are targeted by their customers and all company personnel.

Strategies to Drive a Safety Mindset

Senior leaders have a plethora of strategies at their disposal when it comes to changing safety mindsets - the key is making sure they match your business goals.

Here are some concrete strategies to work effectively on cultivating safety mindset among the employees:


Always encourage two-way communications, ask questions, and try to understand the view of the staff on site. All incidents are preventable and we should not consider them as a matter of fate. Always consider all risks involved before starting work.

Some crucial drivers for changing mindsets within the organization are as follows -

I strongly believe that a safe work environment can be nurtured by adopting an “EHS by Design” mindset and an “OWN IT” culture. 


Bharat N Londhe

Environment Health and Safety,

Piramal Pharma Solutions


Posted in Blogs on Nov 11, 2020